||0 of 0 people found the following review helpful.| Three Stars|By PMorton|Nothing you haven't read before.|0 of 0 people found the following review helpful.| Five Stars|By Leonard Resto|Good practical advice from which I've learned a lot only having read half of it thus far.|0 of 0 people found the following review helpful.| My socks are off.||
"A book packed with practical gems. There’s a lot of meat in this book." --ABA Banking Journal |From the Back Cover|
Who would’ve thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers? Now, celebrating its 20th anniversary, Delivering Knock Your Socks Off Service has been completely revised and is better than ever! Still the go-to guide on providing the kind of outstanding service that keeps customers coming back, the fifth edition combines powerful tools and techniques with real-world examples and all-new ...
[PDF.jl05] Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) Rating: 3.71 (591 Votes)
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You can specify the type of files you want, for your device.Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) | PERFORMANCE RESEARCH ASSOCIATES. A good, fresh read, highly recommended.
