(Download free ebook) Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals
♥ David B. Lipsky, Ronald L. Seeber, Richard Fincher ♥
||0 of 0 people found the following review helpful.| five stars|By Amy Campbell|For many years, scholars and academics have focused on the importance of conflict resolution in the workplace. This tradition goes back to studies that were done in the 1940s-50s. In more recent years, conflict in the workplace has become a major issue. No longer are workplaces those socially integrative, sometimes paternalistic, havens for lifetime||"This is the most important book yet published to address the evolution of private justice systems for managing workplace disputes" (Industrial and Labor Relations , Vol. 57, No. 4; 7/1/2004) |"The book is well researched and looks at conflict manage
Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety...
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