||2 of 2 people found the following review helpful.| Hello to a great resource for the service business|By Marco Pizzaiolo|My wife and I own/operate a recreational cooking school in New York City and have had the good fortune of working firsthand with Kate since opening our business 6 years ago. In a nutshell Kate has been our customer service "compass" throughout our success, guiding us towards a welcoming way of interacting wi||“Edwards, a consultant, provides useful guidelines for customer service. … The book emphasizes an understanding of customer service as a conversation. … The book is written in a conversational tone with engaging examples. Summing Up: Recom
Hello! And Every Little Thing that Matters will transform the way businesses interact with customers – delivering a big impact with small ideas. Impactful ideas for businesses on how to treat their customers, from saying Hello to everyone who you encounter to making sure the chairs in your place of business are comfortable.
[PDF.hr41] Hello!: And Every Little Thing That Matters Rating: 3.72 (632 Votes)
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You can specify the type of files you want, for your device.Hello!: And Every Little Thing That Matters | Kate Edwards. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.
