||0 of 0 people found the following review helpful.| Should simplify the language and it would read better.|By dtheas|very basic book...writing could be improved, too many over descriptive words in sentences that were three lines long. Should simplify the language and it would read better.|0 of 0 people found the following review helpful.| Five Stars|By Customer|Great book brea|About the Author|Susan S. Raines, Ph.D. is an associate professor at Kennesaw State University and editor-in-chief of Conflict Resolution Quarterly
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of busines...
[PDF.gz50] Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes (Jossey-Bass Business & Management) Rating: 3.80 (514 Votes)
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