All successful organizations revolve around the care and feeding of customers.First impressions are critical; little things make a big difference; attitude and likeability are vital attributes; and recovering from service mistakes quickly is essential. These are just three tenets emphasized through this unique and quick read. Loaded with action-ready, immediately applicable ideas for providing great customer service with nearly all of them achievable in just a few secon...
[PDF.kf26] One Minute Service: Keys to Providing Great Service Like Disney World Rating: 3.90 (748 Votes)
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