The must-read summary of Gregg Lederman's book: "Engaged! Outbehave Your Competition to Create Customers for Life".
This complete summary of the ideas from Gregg Lederman's book "Engaged!" explains that customers love doing business with companies which have a highly motivated workforce that is enthusiastically dedicated to delivering a great experience. In his book, the author provides three things that must be done in order to reach that goal and how...
[PDF.zx54] Summary: Engaged!: Review and Analysis of Lederman's Book Rating: 3.88 (555 Votes)
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