[Download free ebook] United Breaks Guitars: The Power of One Voice in the Age of Social Media






 | #896157 in eBooks |  2012-05-15 |  2012-05-15 | File Name: B007FFWWA4


||2 of 2 people found the following review helpful.| Dave comes across as a low key nice guy who you would love to have for a ...|By John F. Stoops|A very enjoyable book with some more insights into the original story. Dave comes across as a low key nice guy who you would love to have for a neighbor.|0 of 0 people found the following review helpful.| Nice take on the making of the 3 videos|<

Songwriter Dave Carroll wasn’t the first person abused by an airline’s customer service. But he was the first to show how one person, armed with creativity, some friends, $150, and the Internet, could turn an entire industry upside down.

United Airlines had broken Dave’s guitar in checked luggage. After eight months of pestering the company for compensation, he turned to his best tool—songwriting—and vowed to create a YouTu...


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