||2 of 2 people found the following review helpful.| who provides excellent customer service|By The Kwanzaa Coloring Book|Every can be a Fred and everybody should read this book, whether they are a clerk at McDonald's or CFO of Chase bank. The author provides a profile of postman named Fred, who provides excellent customer service. I think everybody knows how to give excellent service, but I would argue that we||“The Fred Factor is a powerful, poignant parable of success. It’s about going the extra mile and always doing more than is expected. It is revolutionary, yet simple. It is life changing.”|--Brian Tracy, author of Focal Point an
Seize the chance to be extraordinary.
Who has made the biggest difference in your life? Whose words and actions have uplifted and motivated you to excel? Chances are it was someone like Fred the Postman -- so outstanding in his service that Mark Sanborn realized this mail carrier could be an example for any person wanting to be extraordinary.
The “Fred Factor” is summarized by four principles that will release fresh energ...
[PDF.en13] The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary Rating: 4.93 (577 Votes)
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You easily download any file type for your gadget.The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary | Mark Sanborn. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.