||17 of 17 people found the following review helpful.| A place to start|By Stephen Ruback|Entertaining read with some useful information and a simple model for change and resolution in some, mostly benign, environments. The basic positions described offer a functional insight for simplification of how to rethink our roles with others. While useful, the concept is oversimplified when individual intent is added as another variable||null (2004-05-26)
|The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conf
The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the “drama triangle” of victims, villains and heroes. In an accessible, engaging and lighthearted style that uses stories and humor to explore potentially emotionally charged situati...
[PDF.ge88] The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home Rating: 3.68 (432 Votes)
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You easily download any file type for your gadget.The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home | Gary Harper. A good, fresh read, highly recommended.
